About Mediation
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HISTORY OF MEDIATION:

Many people think that mediation is relatively new, however, mediation goes way back in time.
The ancient Phoenicians and the Greeks used mediators in commerce and the Romans recognized mediation in their law. The Romans often referred to those using the mediation process as mediators.

Confucius taught that the best way to resolve disputes was through agreement rather than coercion. In Japan and African communities, a respected member of the community would help parties resolve conflicts.

Mediation has also played an important part in different religions. In Judaism, the Talmud highlights the advantages of mediation over a legal decision finding for one party or the other and Islamic culture has a long tradition of mediation and conciliation as preferred approaches to disputes. During the Middle Ages, Christian clergy often mediated disputes.

 
MEDIATION IN MODERN TIMES:

Mediation by definition is when two or more parties who are having a conflict sit down with a trained neutral party who assists them in reaching a voluntary and equitable decision, where they alone have control of the outcome. It is a process of Alternative Dispute Resolution (ADR), which provides an alternative to the adversarial system that casts people as opponents.

Mediation is now playing an increasing role in conflict resolution and is used in practically all types of conflict resolution: separation/divorce; post divorce; family disputes; making decisions for an elderly parent, relative or friend; employment and civil disputes; personal injury claims or malpractice claims and school conflicts. The list goes on and on.

Courts now frequently mandate mediation if the Judge feels that mediation will be more advantageous over the adversarial judicial process. For instance, in family issues where children are concerned, mediation has been shown to be especially beneficial for the children. Lengthy litigation is often harmful to them. The mediation process emphasizes maintaining the family communication and relationships in order to ensure continuity and emotional security for the children.

 
WHO IS A MEDIATOR AND WHAT DOES ONE DO?:

The mediator is a trained neutral party who facilitates a conversation between two or more parties to find mutually agreeable solutions to their conflicts. The mediator is there to help the parties involved explore options and encourage all parties concerned to brainstorm and to think outside the box.
Mediation may be facilitated by a single mediator or two mediators / co-mediators. The mediator does not make decisions for the parties. The mediator helps the parties communicate with each other in a constructive and respectful manner. All parties, therefore, have the opportunity to be heard and have their voice count, their opinions considered and validated.

The mediator is empathetic, non-judgmental and always acknowledges the views of all parties. The mediator will ask questions to clarify the issues and try to uncover any related underlying concerns. From there, the parties themselves will generate options that may resolve the dispute and it will be one that they decided upon voluntarily. And, if legal questions should arise, all parties are encouraged to seek independent legal counsel throughout the mediation process.

Mediators come from many disciplines; however, they do not wear more than the one hat while performing the role of a mediator. For instance, an attorney who is acting as a mediator will not give legal advice, or a mediator who is also a mental health professional will not perform psychotherapy.

 
BENEFITS OF MEDIATION: BASICALLY IT IS A WIN/WIN SITUATION:

It is needs based rather then wants based. The reason why someone needs something is what is focused upon as opposed to his or her desire to want it.
It is shorter in duration than litigation, and therefore less expensive.
Mediation leaves parties more satisfied with the solutions because they have mutually agreed upon them, rather than having them imposed by a third party.
It is more likely to lead to compliance because the parties have reached their own agreement, not an agreement imposed by a stranger.
Mediation leads to decisions that are workable solutions to the disputes, again promoting greater compliance.
The parties tailor their settlement to their particular situation.
Gains and losses are more predictable because the negotiating parties have more control over the outcome.
A sense of personal empowerment can be created, where a party may learn to exercise their personal power or influence.
It is more likely to preserve a workable relationship than will an adversarial process.
It can create a problem-solving atmosphere, setting the stage for negotiating and resolving future differences, rather than remaining as adversaries.
For all these reasons, mediated settlements tend to hold up better over time.

 
THE PRODUCT:

The mediator will prepare a written agreement, or “memorandum of understanding” (MOU). The MOU outlines the agreement that the parties have agreed upon in detail and the precise terms for carrying it out. Once the agreement is written all parties review it and make any additions or corrections to it. The agreement is then signed by the parties and the mediator or co-mediators. It is not a binding agreement. It must finally be drawn up by an attorney in order to make it binding.

Settlements happen faster, easier, and less expensively
when Mediation is used.


Conflict Resolution Behavior
by Dr. Tony Alessandra

There are five basic behaviors which will help you resolve conflict in almost any situation you encounter. They will allow you to benefit from positive disagreement without having those disagreements escalate into out-of-control personality conflicts that damage the morale and productivity of the organization. These basics are:

Openness -- state your feelings and thoughts openly, directly, and honestly without trying to hide or disguise the real object of your disagreement. Don't attribute negative statements about the other person to unknown others. Use I -statements and talk about how you feel and what you want. Focus on current specifics and on identifying the problem.

Empathy -- listen with empathy. Try to understand and feel what the other person is feeling and to see the situation from her point of view. Demonstrate your understanding and validate the other person's feelings. Comments such as I appreciate how you feel ... I understand your feelings ... I'm sorry I made you feel that way... let the other person know that you are sincere in understanding her views.

Supportiveness -- describe the behaviors you have difficulty with rather than evaluating them. Express your concern for and support of the other person. Let him know you want to find a solution that benefits both of you. State your position tentatively with a willingness to change your opinion if appropriate reasons are given. Be willing to support the other person's position if it makes sense to do so.

Positiveness -- try to identify areas of agreements and emphasize those. Look at the conflict as a way to better understand the entire situation and to possibly find a new and better solution. Be positive about the other person and your relationship. Express your commitment to finding a resolution that works for everyone.

Equality -- treat the other person and his ideas and opinions as equal. Give the person the time and space to completely express his ideas. Evaluate all ideas and positions logically and without regard to ownership.

Conflicts offer many benefits if we can resolve them productively. Healthy disagreement can have a positive, generating effect. As people are forced to work through a problem to its solution, they get a chance to better understand the point of view of others. Successful resolution of small conflicts can diffuse the possibility of more serious conflicts and result in better working relationships.

DISCOVER WHAT A MEDIATOR CAN DO FOR YOUR FAMILY.

Copyright © 2006 Clarksville Mediation Services, LLC
7399 Hopkins Way, Clarksville, Maryland 21029
Phone: 301-483-8777